As the UX/UI lead I've managed the digital platform that offers large companies a form builder to convey surveys with different triggers while tracks the customer engagements and strategically collect feedback to get direct insight into the quality of experiences at critical touchpoints, such as check-out pages, sign-up forms, and support documents.

Configure real time alerts for teams so they can close the loop quickly and effectively on any channel—including websites, mobile apps, software applications, and connected devices.